Map of Moon Palace Jamaica Grande - All Inclusive
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Concierge Level

Take your vacation to the next level with our Concierge Level Suites. It features VIP treatment, so you can be free to enjoy your vacation while we take care of everything else. Plus, you’ll receive extra exclusive in-room amenities including:

- Private beach lounge chair area with waiter service

- Liquor dispenser with upgraded brands of liquor

- Private candlelight dinner (select location)

- Mini bar; sodas, bottled water, juices & domestic beer

- Private check-in & check-out

- Late check-out & early check-in (subject to availability)

- Red wine upon arrival

- 24-hour room service

- Two (2) 25 minute massage

- L’OCCITANE bath products

Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.

800-468-3578 Call for Unpublished Rates

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  • Balcony
  • Mini-Bar
  • Hair Dryer
  • DVD Player
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Family Deluxe

2  connecting  rooms.  1  bedroom  with  a  king  bed  and  1  bedroom  with  2  dbl  beds. Shower. Balcony.

Room Amenities:
- Welcome  bottle  of  wine, Seating  area, Liquor  Dispenser  containing   rum,  tequila, whiskey  and  vodka.

Subject  to  change  at  any  time.

-Daily  refreshed  Mini  Bar  contains  sodas,  bottled water,  juices,  domestic  &  imported  beers. 
- In room  snacks  include  chips,  chocolates,  peanuts  & crackers.
- Coffee Maker.
- CHI Bath Amenities.
- Bathrobes & Slippers.
- CHI Branded Professional Hair Dryer and  Straightener.
- Iron/ironing  board. 
- Digital safe  (laptop  size).
- Individually controlled  A/C.
- Direct  Dial telephone.
- Smart TV with Youtube, vTuner and Weather Channel.
- Alarm Clock/Radio/IPOD Dock.
- 24 Hour  room  service  & Turndown  service.
- Non  smoking  room.
- Wireless  Internet.
- Welcome  amenities  for families, Xbox 360/DVD player in the room, Selection of Xbox Games upon request, Selection of DVDs upon request.  - Fun in the Sun Bucket Kit.
- Special room service menu for kids.
- Minibar in the kids’ room offers  chocolate  milkshakes,  juice,  soda,  -water and  kid  friendly  snacks. 
- L’Oreal  Kids  bath  amenities, Kid sized  slippers  and  robes.
- Garden  Views. 

Requests  can  be  made  but  not guaranteed

Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 years pay the following fees per child per night

2016 Rates for Children Ages 4 to 17: $76 USD per child per night

2017 Rates for Children Ages 4 to 17: $80 USD per child per night

Child Fees are due at check in and will have to be paid directly to the hotel. 

800-468-3578 Call for Unpublished Rates

Call Now

  • Balcony
  • Mini-Bar
  • Microwave
  • Hair Dryer
  • DVD Player
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Video Game Console
  • MP3/iPod docking station
  • Internet Access - Free in room

Ocean View

Let the ocean breeze lull you to sleep and wake up to the dazzling view of the Caribbean Sea. The Ocean View suite is filled with every comfort of home, plus other extras that make your stay a true delight.

Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.

Room also features:

- Private bath w/ shower only

- Welcome Bottle of Wine

- Liquor Dispenser containing rum, tequila, whiskey and vodka

- Mini Bar with sodas, bottled water, juices and beer

- LCD TV w/ Satellite

- CHI branded hair tools & bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually-controlled A/C

- Direct Dial telephone

- Alarm Clock/Radio/IPOD Dock

- Garment steamer

- 24-hour room service & Turndown Service

*Some rooms have balconies.

 

Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 years pay the following fees per child per night

2016 Rates for Children Ages 4 to 17: $76 USD per child per night

2017 Rates for Children Ages 4 to 17: $80 USD per child per night

Child Fees are due at check in and will have to be paid directly to the hotel. 

800-468-3578 Call for Unpublished Rates

Call Now

  • Mini-Bar
  • Hair Dryer
  • DVD Player
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Partial Ocean View

Designed for up to 4 guests, including children and infants, the Partial Ocean View suite provides enough room for everyone. Plus, you can enjoy a variety of all-inclusive amenities to make your stay truly awe-inclusive.

Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.

Room also features:

- Private bath w/ shower only

- Welcome Bottle of Wine

- Liquor Dispenser containing rum, tequila, whiskey and vodka

- Mini Bar with sodas, bottled water, juices and beer

- LCD TV w/ Satellite

- CHI branded hair tools & bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually-controlled A/C

- Direct Dial telephone

- Alarm Clock/Radio/IPOD Dock

- Garment steamer

- 24-hour room service & Turndown Service.

*Some rooms have balconies.

 

Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 years pay the following fees per child per night

2016 Rates for Children Ages 4 to 17: $76 USD per child per night

2017 Rates for Children Ages 4 to 17: $80 USD per child per night

Child Fees are due at check in and will have to be paid directly to the hotel. 

800-468-3578 Call for Unpublished Rates

Call Now

  • Mini-Bar
  • Hair Dryer
  • DVD Player
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Partial Ocean View - Non Refundable

Designed for up to 4 guests, including children and infants, the Partial Ocean View suite provides enough room for everyone. Plus, you can enjoy a variety of all-inclusive amenities to make your stay truly awe-inclusive.

Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.

Room also features:

- Private bath w/ shower only

- Welcome Bottle of Wine

- Liquor Dispenser containing rum, tequila, whiskey and vodka

- Mini Bar with sodas, bottled water, juices and beer

- LCD TV w/ Satellite

- CHI branded hair tools & bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually-controlled A/C

- Direct Dial telephone

- Alarm Clock/Radio/IPOD Dock

- Garment steamer

- 24-hour room service & Turndown Service.

*Some rooms have balconies.

This is a non-refundable room type; reservations cannot be modified or cancelled once booked.

Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 years pay the following fees per child per night

2016 Rates for Children Ages 4 to 17: $76 USD per child per night

2017 Rates for Children Ages 4 to 17: $80 USD per child per night

Child Fees are due at check in and will have to be paid directly to the hotel. 

800-468-3578 Call for Unpublished Rates

Call Now

  • Mini-Bar
  • Hair Dryer
  • DVD Player
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room
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Hotel Details

Your Jamaican paradise is waiting. Beautiful beaches line the resort and with it, an unobstructed view of the sparkling waters of the Caribbean. With more than 700 well-appointed rooms, Moon Palace Jamaica Grande is Palace Resorts newest resort in Ocho Rios, Jamaica. They’re located a five minutes away from Downtown Ocho Rios, so you have the choice of enjoying the relaxing and convenient confines of the resort or going on an adventure of your own in the city.
 
Exceptional service and delightful amenities are only part of your experience at Moon Palace Jamaica Grande. Add to that a large array of activities and fun adventures and get set to embark on a vacation of a lifetime.
 
Luxurious accommodations, fine dining, delicious snacks, top-shelf drinks, 24-hour room service, free wireless Internet, and the best staff that’ll turn your vacation into a lifetime of  memories.
 
Delicious Delicacies just for you: There is nothing better than sitting down to a delicious dinner prepared by expert chefs. Expect this every time you sit to enjoy a meal at any of our restaurants. Choose from five different restaurants and six different bars with can’t miss cuisine and craft cocktails. Delight yourself with a variety of dishes from around the world. Best of all, there’s a gourmet corridor that offers a wide variety of delectable food selections.
 
More than just a Vacation: At Moon Palace Jamaica Grande, they want your stay to be filled with fun, romance and unforgettable memories. They put together a variety of activities for you to enjoy with your loved ones. They have plenty of daily and nightly activities to keep you entertained.
 
Facilies & Entertainment:
 
- 4 Pools
- 1 Kids pool
- FlowRider® Double Wave Simulator
- Swim-up bar
- “The Playroom” Kids Club
- Nightclub 
- Wired Teens Lounge
- Awe Spa
- Fitness Center
- Daily activities
- Nightly entertainment
- Dedicated Wellness Area
 
ALL INCLUSIVE FEATURES: Luxurious accomodations, fine dining, delicious snacks, top-shelf drinks (domestic & imported), 24-hour room service, wireless internet, unlimited long distance phone calls, non-motorized water sports, and sensational live entertainment. 

Complimentary Roundtrip Airport Transfer

Ride in style from and to Montego Bay Sangster International Airport to Moon Palace Jamaica Grande.

Your complimentary roundtrip airport transfer must be requested via email at least two weeks prior to arrival. Simply send an email to transfersjamaica@palaceresorts.com with the following information:

- Reservation number or guest name.

- Number of guests

- Arrival date, flight number and time

- Departure date, flight number and time

Transfers included will be provided on a shared basis, with no stops to other hotels (both ways.) Start your vacation the right way, with a free roundtrip ride from and to the airport. Buckle in; it’s going to be an awesome ride.

Terms & Conditions: 

*Unused complimentary transfers cannot be credited to pay up grades for private transportation or non included transfers from Kingston or other locations.

* Transportation for handicap people is not included and may be arranged under request and with additional charge. 

* Child seats are not included and may be reserved under previous request and additional charge.

PROMOTIONS:

When you book a vacation at Palace Resorts, you’ll automatically get a credit in your guest folio — up to $2,500 US Dollars, depending on how many nights you book. You can use your
credit to pay for rounds of golf, spa experiences and all sorts of other stuff on the resort. There’s no need to reserve anything in advance, just visit the Palace Vacation Planner desk when you arrive to plan your activity or get ideas.

Receive $500 resort credit per room, per stay with a 3 night stay

Receive $750 resort credit per room, per stay with a 4 night stay

Receive $1,500 resort credit per room, per stay with a 5-8 night stay

Receive $2,000 resort credit per room, per stay with a 9-11 night stay

Receive $2,500 resort credit per room, per stay with a 12+ night stay

When using Resort Credit for Vacation Memories, Resort Credit Shop, and other products and services offered as part of this promotion, 16% service fees will apply. These taxes and fees can be paid with cash, credit card or other authorized means. Remaining Resort Credit cannot be used towards Spa. Resort Credit is subject to change without notice. Restrictions Apply.

*Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 years pay the following fees per child per night

2016 Rates for Children Ages 4 to 17: $76 USD per child per night

2017 Rates for Children Ages 4 to 17: $80 USD per child per night

Child Fees are due at check in and will have to be paid directly to the hotel. 

 

PALACE RESORTS HURRICAN POLICY:

In the event that any Palace Resorts is directly impacted by a hurricane(1) while you are on vacation, the property will gladly offer a certificate(2) for a return stay to the original resort for the number of unused nights(3).

Cancellations: If a hurricane warning is issues by the US National Weather Center, any passenger due to travel within 72 hours of the warning will not incur a penalty for rescheduling their vacation. Please contact your customer care representative at the number provided on your communication receipt if you wish to reschedule your reservation.

No show: No show penalties will also be waived from the day a hurricane warning is issued by the US National Weather Center, and up to 5 days after normal activities are reinitiated at the hotel.

Early departures: In the event of a hurricane threat, guests that are currently on property who wish to depart early, may do so without incurring an early penalty and will receive a certificate for the number of unused nights, valid for travel within 1 calendar year of original reserved dates.

Relocations: In the event of a hurricane, guests have the option to transfer their reservation to an alternate Palace Resorts destination that is not within the storm’s projected path (except Le Blanc Spa Resort). Rooms will be offered at the same rate based on availability. In the event that rates are lower at the relocating hotel, a credit for the difference will be issues, property cannot guarantee room category and will not issue return stay if this option is used.

Reschedule: If guests wish to postpone their vacation and travel at a later date, Palace Resorts will guarantee original rate for travel within calendar year. Guests wishing to utilize this option must reschedule their trip within 30 days following a storm. Blackout periods may apply. Rate protection will only apply to the number of original nights and number of guests booked. Additional nights or guests will be booked at current rate. No name changes allowed.

(1) Policy will go into effect once the US National Weather Center issues a hurricane warning to the area and the hurricane directly hits any Palace Resort

(2) Certificate will be valid for travel within 1 calendar year of original reserved dates; it is nontransferable, not redeemable for cash. Space is subject to availability and blackout periods may apply (3). Excludes day of departure, airfare and transfers are not included, no upgraded categories, subject to availability and must be redeemed within one year.

 

  • Laundry
  • Game Room
  • Concierge
  • Gift Shop
  • Restaurant
  • Beachfront
  • Lounge/Bar
  • ATM Machine
  • Ice Machine
  • Room Service
  • Sundries shop
  • Fitness Center
  • Parking - Self
  • Parking - Valet
  • Business Center
  • Currency Exchange
  • Wheelchair Access
  • 24 hour front desk
  • Cable/Satellite TV
  • Dry cleaning service
  • Non-Smoking Facility
  • Children's Play Area
  • Babysitting Services
  • Airport Transportation
  • Swimming Pool - Outdoor
  • Attraction Shuttle Service
  • Free Full Breakfast Buffet
  • Supervised kids activities
  • Internet Access - Free Public Access
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Getaroom.com is not responsible for any inaccuracies in the photos. The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.