Map of El San Juan Hotel, Curio Collection by Hilton
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Casita King

1 King Bed
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
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  • Babysitting Services
  • MP3/iPod docking station

Deluxe Room, 1 King Bed, Ocean View, Tower

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • MP3/iPod docking station

Deluxe Room, 1 King Bed, Pool View, Tower

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • MP3/iPod docking station

Deluxe Room, 2 Queen Beds, Ocean View, Tower

2 Queen Beds
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
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  • MP3/iPod docking station

Deluxe Room, 2 Queen Beds, Pool View, Tower

2 Queen Beds
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • MP3/iPod docking station

Deluxe Villa, 1 King Bed (Banyan)

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
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  • In room safe
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  • MP3/iPod docking station

Deluxe Villa, 1 King Bed (Pool)

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
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  • MP3/iPod docking station

Deluxe Villa, 2 Double Beds (Pool)

2 Double Beds
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • MP3/iPod docking station

Garden Lanais 2 Double

2 Double Beds
Furnished balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
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  • Babysitting Services
  • MP3/iPod docking station

Garden Lanais King

1 King Bed
Furnished balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
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  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Junior Suite, 1 King Bed

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Junior Suite, One King Bed

1 King Bed
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • In room safe
  • Room Service
  • Babysitting Services
  • MP3/iPod docking station

Main Tower Deluxe King

1 King Bed
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Main Tower Deluxe Two Queen Beds

2 Queen Beds
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Main Tower King

1 King Bed
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Main Tower Two Queen Beds

2 Queen Beds
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Ocean Villa

1 King Bed
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels, and MP3 dock
Food & Drink - Refrigerator and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

One Bedroom Suite, One King Bed

1 King Bed
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

One Bedroom Suite, Two Queen Beds

2 Queen Beds
Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
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  • Room Service
  • Babysitting Services
  • MP3/iPod docking station

One King Accessible With Bathtub

1 King Bed
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • In room safe
  • Room Service
  • Babysitting Services
  • MP3/iPod docking station

Room, 1 King Bed, Accessible

1 King Bed
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Room, 1 King Bed, Accessible (Mobility & Hearing, Bathtub)

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Room, 1 King Bed, Accessible, Ocean View (Hearing, Shower)

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Room, 1 King Bed, Accessible, Ocean View (Mobility & Hearing, Bathtub)

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Room, 1 King Bed, City View

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Room, 1 King Bed, No View

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Room, 2 Queen Beds, Accessible (Hearing, Bathtub)

2 Queen Beds
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

2 Queen Beds
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Room, 2 Queen Beds, City View

2 Queen Beds
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Room, 2 Queen Beds, No View

2 Queen Beds
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Royal Suite, Ocean View

1 King Bed
Overlooking the ocean

Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - Kitchenette with refrigerator
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Suite

1 King Bed
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - Kitchenette with refrigerator
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Suite (Casa Del Mar)

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Suite, 1 King Bed (Ocean Front View)

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Suite, 1 King Bed, Oceanfront

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Suite, 2 Bedrooms

1 King Bed and 2 Queen Beds
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Suite, 2 Queen Beds, Oceanfront

2 Queen Beds
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Two Bedroom Suite

1 King Bed
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and MP3 dock
Food & Drink - Refrigerator and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • In room safe
  • Room Service
  • Babysitting Services
  • MP3/iPod docking station

Villa, 1 King Bed (Ocean)

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station

Villa, 2 Queen Beds (Ocean)

2 Queen Beds
Relax - In-room massage available
Entertainment - Free WiFi, premium channels, pay movies, and MP3 dock
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking

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  • Hair Dryer
  • Room Service
  • In room safe
  • Babysitting Services
  • MP3/iPod docking station
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Hotel Details

Property Location
With a stay at El San Juan Hotel, Curio Collection by Hilton in Carolina (Isla Verde), you'll be minutes from Playa Isla Verde and close to Jose Miguel Agrelot Coliseum. This 4-star resort is within close proximity of Carolina Beach and Balneario de Carolina.

Rooms
Make yourself at home in one of the 388 air-conditioned rooms featuring MP3 docking stations. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a sauna. Additional features at this resort include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Dining
Grab a bite at one of the resort's 7 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a swim-up bar.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

  • Gift Shop
  • Lounge/Bar
  • ATM Machine
  • Parking - Self
  • Jacuzzi or Spa
  • Business Center
  • Parking - Valet
  • 24 hour front desk
  • Dry cleaning service
  • Non-Smoking Facility
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Getaroom.com is not responsible for any inaccuracies in the photos. The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.