Moon Palace Cancun - All Inclusive

Carretera Cancun-Chetumal Km. 340, Cancun, Quintana Roo 77500
Map of Moon Palace Cancun - All Inclusive
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Concierge Level Ocean View

A true indulgence, the Concierge Level welcomes 2 adults with an abundance of additional resort amenities, including upgraded L’Occitane bath amenities, a couple’s massage, private beach lounge chair area, private candlelight dinner, and nightly petit fours with your turndown service. This guestroom also features a double whirlpool tub, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.

In addition to the luxurious in-room amenities provided in all Moon Palace guestrooms and suites, the Concierge Level Ocean View includes:

- King bed
- Balcony
- Mini Bar contains sodas, bottled water, juices & domestic beer
- Apple TV with WiFi connection and special apps including, iTunes, Netflix   and more.
- DVD player
- CD player
- L’Occitane bath amenities
- Private beach lounge chair area with waiter service
- Exclusive beach bag (one per room/per stay)
- Aromatherapy menu
- Espresso/American coffee maker
- Alarm clock/Radio/iPod dock
- Professional CHI hair dryer & flat iron
- 24-hour room service from select restaurants to create a "Special Menu"
- Private candlelight dinner (once per stay)
- Nightly petit fours
- Pillow menu
- Exclusive concierge phone service
- Early check-in & late check-out (subject to availability)
- All rooms are non-smoking

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  • Balcony
  • Mini-Bar
  • Hair Dryer
  • DVD Player
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Deluxe Garden View

Designed for up to 4 guests, including children and infants, your room provides great garden views from your private balcony. This guestroom also features a double whirlpool tub®, Smart TV with YouTube, vTuner and Weather Channel, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.

Room also features:

- In Room Wine

- Private bath w/ shower only

- Liquor Dispenser

- Mini Bar contains sodas, bottled water, juices & domestic beer

- Farouk CHI Bath Amenities

- Bathrobes & Slippers

- Individually-controlled A/C

- Direct Dial telephone

- Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock

- Iron/ironing board

- 24-Hour room service & Turndown service

- All Rooms are non-smoking

 

Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 years pay the following fees per child per night

2016 Rates for Children Ages 4 to 17: $63 USD per child per night

2017 Rates for Children Ages 4 to 17: $66 USD per child per night

Child Fees are due at check in and will have to be paid directly to the hotel. 

800-468-3578 Call for Unpublished Rates

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  • Balcony
  • Mini-Bar
  • DVD Player
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Deluxe Garden View - Non Refundable

Designed for up to 4 guests, including children and infants, your room provides great garden views from your private balcony. This guestroom also features a double whirlpool tub®, Smart TV with YouTube, vTuner and Weather Channel, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.

Room also features:

- In Room Wine

- Private bath w/ shower only

- Liquor Dispenser

- Mini Bar contains sodas, bottled water, juices & domestic beer

- Farouk CHI Bath Amenities

- Bathrobes & Slippers

- Individually-controlled A/C

- Direct Dial telephone

- Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock

- Iron/ironing board

- 24-Hour room service & Turndown service

- All Rooms are non-smoking

This is a non-refundable room; reservations cannot be modified or cancelled once booked. 

Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 years pay the following fees per child per night

2016 Rates for Children Ages 4 to 17: $63 USD per child per night

2017 Rates for Children Ages 4 to 17: $66 USD per child per night

Child Fees are due at check in and will have to be paid directly to the hotel. 

800-468-3578 Call for Unpublished Rates

Call Now

  • Balcony
  • Mini-Bar
  • Hair Dryer
  • DVD Player
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Deluxe Ocean View

Wake each morning to an ocean sunrise from your Deluxe Ocean View guestroom. Designed for up to 4 guests, including children and infants, your room provides an awe-inspiring view of the Caribbean from your private balcony. This guestroom also features a double whirlpool tub®, Smart TV with YouTube, vTuner and Weather Channel, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.

In the Sunrise section of the resort, the balconies also include a comfortable hammock for enjoying the ocean view. Choose from 1 king or 2 double beds complete with luxurious in-room amenities featured in all Moon Palace guestrooms and suites.

Room also features:

- In Room Wine

- Private bath w/ shower only

- Liquor Dispenser, Mini Bar contains sodas, bottled water, juices & beer

- Farouk CHI Bath Amenities

- Bathrobes & Slippers

- Individually-controlled A/C

- Direct Dial telephone

- Iron/ironing board

- 24-Hour room service & Turndown service

- All rooms are non-smoking

 

Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 years pay the following fees per child per night

2016 Rates for Children Ages 4 to 17: $63 USD per child per night

2017 Rates for Children Ages 4 to 17: $66 USD per child per night

Child Fees are due at check in and will have to be paid directly to the hotel. 

800-468-3578 Call for Unpublished Rates

Call Now

  • Balcony
  • Mini-Bar
  • Hair Dryer
  • DVD Player
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Internet Access - Free in room

Deluxe Resort View

Designed for up to 4 guests, including children and infants, the Deluxe Resort View provides a panoramic view of the lushly landscaped Moon Palace resort from your private balcony. You can relax in the luxurious double whirlpool tub while enjoying a cocktail from the mini bar. Choose from 1 king or 2 double beds complete with Smart TV with YouTube, vTuner, Weather Channel and luxurious in-room amenities featured in all Moon Palace guestrooms and suites.

Other amenities include:

- In Room Wine

- Private bath w/ shower only

- Liquor Dispenser

- Farouk CHI Bath Amenities

- Bathrobes & Slippers

- Individually-controlled A/C

- Iron/ironing board

- 24-Hour room service & Turndown service

- Non-smoking rooms available

Please Note the views are limited and could be partially obstructed. This category does not include any type of ocean view rooms.

 

Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 years pay the following fees per child per night

2016 Rates for Children Ages 4 to 17: $63 USD per child per night

2017 Rates for Children Ages 4 to 17: $66 USD per child per night

Child Fees are due at check in and will have to be paid directly to the hotel. 

800-468-3578 Call for Unpublished Rates

Call Now

  • Balcony
  • Mini-Bar
  • Hair Dryer
  • DVD Player
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Family Deluxe

2  connecting  rooms.  1  bedroom  with  a  king  bed  and  1  bedroom  with  2  dbl  beds. Shower. Balcony.

Room Amenities:
- Welcome  bottle  of  wine, Seating  area, Liquor  Dispenser  containing   rum,  tequila, whiskey  and  vodka.

Subject  to  change  at  any  time.

-Daily  refreshed  Mini  Bar  contains  sodas,  bottled water,  juices,  domestic  &  imported  beers. 
- In room  snacks  include  chips,  chocolates,  peanuts  & crackers.
- Coffee Maker.
- CHI Bath Amenities.
- Bathrobes & Slippers.
- CHI Branded Professional Hair Dryer and  Straightener.
- Iron/ironing  board. 
- Digital safe  (laptop  size).
- Individually controlled  A/C.
- Direct  Dial telephone.
- Smart TV with Youtube, vTuner and Weather Channel.
- Alarm Clock/Radio/IPOD Dock.
- 24 Hour  room  service  & Turndown  service.
- Non  smoking  room.
- Wireless  Internet.
- Welcome  amenities  for families, Xbox 360/DVD player in the room, Selection of Xbox Games upon request, Selection of DVDs upon request.  - Fun in the Sun Bucket Kit.
- Special room service menu for kids.
- Minibar in the kids’ room offers  chocolate  milkshakes,  juice,  soda,  -water and  kid  friendly  snacks. 
- L’Oreal  Kids  bath  amenities, Kid sized  slippers  and  robes.
- Garden  Views. 

Requests  can  be  made  but  not guaranteed

Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 years pay the following fees per child per night

2016 Rates for Children Ages 4 to 17: $63 USD per child per night

2017 Rates for Children Ages 4 to 17: $66 USD per child per night

Child Fees are due at check in and will have to be paid directly to the hotel. 

800-468-3578 Call for Unpublished Rates

Call Now

  • Balcony
  • Hair Dryer
  • DVD Player
  • Alarm Clock
  • In room safe
  • Coffee Maker
  • Flat Screen TV
  • Video Game Console
  • MP3/iPod docking station
  • Internet Access - Free in room
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Hotel Details

A seemingly boundless stretch of beautiful beach overlooking the Caribbean Sea is the backdrop for your elegant and fun-filled all-inclusive vacation. At Moon Palace you'll find a simple elegance that permeates everything during your stay at the resort. You'll experience unparalleled hospitality from the helpful and skilled staff. See what makes Moon Palace Golf & Spa Resort unique. A 27-hole Jack Nicklaus Signature golf course. Luxurious Spa with 39 treatment rooms, including a Golden Suite. NOIR Nightclub for up to 300 guests with a VIP section. A Flowrider to try your surfing skills. Wired Teens Lounge and Sky Bar.

CHI amenities, including bath products, hair dryer and a flat iron in all room categories. Premium spirits including: Johnny Walker (Black Label), Grey Goose Vodka and Don Julio Tequila. This is where your impulses and your dreams are given free reign. This is Moon Palace Golf & Spa Resort.

The all-inclusive Moon Palace Golf & Spa resort features a variety of activities and entertainment for family members of every age and every interest.

Entertainment is unbelievable at Moon Palace, too. The resort features frequent concerts with top popular musicians, as well as daily and nightly activities including a Mexican night and fire show, karaoke, theme parties, contests, singers and live performances. (Subject to changes.)

The Best Dishes from around the world

Enhance your all-inclusive vacation experience at Moon Palace Golf & Spa by dining at a different restaurant every night. Enjoy all the specialties including Mexican, International, American, Italian, and Asian dishes. Your thirst for margaritas can be quickly quenched at any of the 12 bars, including six in the pool area. After dinner, the festivities continue with dancing into the wee hours at the Noir disco.

ALL INCLUSIVE FEATURES: Luxurious accomodations, fine dining, delicious snacks, top-shelf drinks (domestic & imported), 24-hour room service, wireless internet, unlimited long distance phone calls, non-motorized water sports, and sensational live entertainment. 

PROMOTIONS:

When you book a vacation at Palace Resorts, you’ll automatically get a credit in your guest folio — up to $2,500 US Dollars, depending on how many nights you book. You can use your
credit to pay for rounds of golf, spa experiences and all sorts of other stuff on the resort. There’s no need to reserve anything in advance, just visit the Palace Vacation Planner desk when you arrive to plan your activity or get ideas.

Receive $500 resort credit per room, per stay with a 3 night stay

Receive $750 resort credit per room, per stay with a 4 night stay

Receive $1,500 resort credit per room, per stay with a 5-8 night stay

Receive $2,000 resort credit per room, per stay with a 9-11 night stay

Receive $2,500 resort credit per room, per stay with a 12+ night stay

When using Resort Credit for Vacation Memories, Resort Credit Shop, and other products and services offered as part of this promotion, 16% service fees will apply. These taxes and fees can be paid with cash, credit card or other authorized means. Remaining Resort Credit cannot be used towards Spa. Resort Credit is subject to change without notice. Restrictions Apply.

*Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 years pay the following fees per child per night

2016 Rates for Children Ages 4 to 17: $63 USD per child per night

2017 Rates for Children Ages 4 to 17: $66 USD per child per night

Child Fees are due at check in and will have to be paid directly to the hotel. 

 

PALACE RESORTS HURRICAN POLICY:

In the event that any Palace Resorts is directly impacted by a hurricane(1) while you are on vacation, the property will gladly offer a certificate(2) for a return stay to the original resort for the number of unused nights(3).

Cancellations: If a hurricane warning is issues by the US National Weather Center, any passenger due to travel within 72 hours of the warning will not incur a penalty for rescheduling their vacation. Please contact your customer care representative at the number provided on your communication receipt if you wish to reschedule your reservation.

No show: No show penalties will also be waived from the day a hurricane warning is issued by the US National Weather Center, and up to 5 days after normal activities are reinitiated at the hotel.

Early departures: In the event of a hurricane threat, guests that are currently on property who wish to depart early, may do so without incurring an early penalty and will receive a certificate for the number of unused nights, valid for travel within 1 calendar year of original reserved dates.

Relocations: In the event of a hurricane, guests have the option to transfer their reservation to an alternate Palace Resorts destination that is not within the storm’s projected path (except Le Blanc Spa Resort). Rooms will be offered at the same rate based on availability. In the event that rates are lower at the relocating hotel, a credit for the difference will be issues, property cannot guarantee room category and will not issue return stay if this option is used.

Reschedule: If guests wish to postpone their vacation and travel at a later date, Palace Resorts will guarantee original rate for travel within calendar year. Guests wishing to utilize this option must reschedule their trip within 30 days following a storm. Blackout periods may apply. Rate protection will only apply to the number of original nights and number of guests booked. Additional nights or guests will be booked at current rate. No name changes allowed.

(1) Policy will go into effect once the US National Weather Center issues a hurricane warning to the area and the hurricane directly hits any Palace Resort

(2) Certificate will be valid for travel within 1 calendar year of original reserved dates; it is nontransferable, not redeemable for cash. Space is subject to availability and blackout periods may apply (3). Excludes day of departure, airfare and transfers are not included, no upgraded categories, subject to availability and must be redeemed within one year.

 

  • Game Room
  • Gift Shop
  • Concierge
  • Lounge/Bar
  • Beachfront
  • Restaurant
  • Car Rental
  • Ice Machine
  • ATM Machine
  • Tennis Court
  • Room Service
  • Sundries shop
  • Fitness Center
  • Parking - Self
  • Jacuzzi or Spa
  • Parking - Valet
  • Business Center
  • Currency Exchange
  • Wheelchair Access
  • 24 hour front desk
  • Cable/Satellite TV
  • Non-Smoking Facility
  • Children's Play Area
  • Dry cleaning service
  • Babysitting Services
  • Airport Transportation
  • Swimming Pool - Outdoor
  • Free local telephone calls
  • Supervised kids activities
  • Free Full Breakfast Buffet
  • Internet Access - Free Public Access
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Getaroom.com is not responsible for any inaccuracies in the photos. The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.