good
4.5From 2227 Reviews

Deluxe Room

1 King Bed

301-sq-foot individually decorated room, balcony with city and garden views


Internet - Free WiFi

Entertainment - Cable channels

Food & Drink - Room service and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and towels

Practical - Safe, phone, and iron/ironing board (on request); free rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Room is accessed via exterior corridors, room/bed type depends on availability at check-in, and a noise-free guestroom cannot be guaranteed

  • Balcony
  • Hair Dryer
  • Room Service
  • In room safe
  • Cable/Satellite TV
  • Internet Access - Free in room

Executive Room

1 King Bed

624-sq-foot room with a patio


Layout - Separate dining area

Internet - Free WiFi

Entertainment - Cable channels

Food & Drink - Microwave, room service, and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and free toiletries

Practical - Safe, phone, and iron/ironing board (on request); free rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Room is accessed via exterior corridors

  • Microwave
  • Hair Dryer
  • Room Service
  • In room safe
  • Cable/Satellite TV
  • Internet Access - Free in room

Premium Room, 1 King Bed, Partial Ocean View (Cabanas Vision)

1 King Bed

366-sq-foot room with partial ocean views


Internet - Free WiFi

Entertainment - Cable channels

Food & Drink - Room service and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and free toiletries

Practical - Safe, phone, and iron/ironing board (on request); free rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Room is accessed via exterior corridors, room/bed type depends on availability at check-in, and a noise-free guestroom cannot be guaranteed

  • Hair Dryer
  • Room Service
  • In room safe
  • Cable/Satellite TV
  • Internet Access - Free in room

Standard Room

2 Double Beds or 1 King Bed

269-sq-foot room with garden views


Internet - Free WiFi

Entertainment - Cable channels

Food & Drink - Room service and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and towels

Practical - Safe, phone, and iron/ironing board (on request); free rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Room is accessed via exterior corridors, room/bed type depends on availability at check-in, and a noise-free guestroom cannot be guaranteed

  • Hair Dryer
  • Room Service
  • In room safe
  • Cable/Satellite TV
  • Internet Access - Free in room

Superior Room

1 King Bed

430-sq-foot individually decorated room, patio with partial sea and resort views


Internet - Free WiFi

Entertainment - Cable channels

Food & Drink - Room service and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and free toiletries

Practical - Safe, phone, and iron/ironing board (on request); free rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Room is accessed via exterior corridors and a noise-free guestroom cannot be guaranteed

  • Hair Dryer
  • Room Service
  • In room safe
  • Cable/Satellite TV
  • Internet Access - Free in room

Hotel Details

Illusion Boutique Hotel Adults Only By Xperience Hotels is centrally located in Playa del Carmen, a 4-minute walk from Central Square and 6 minutes by foot from Nuestra Senora del Carmen Catholic Church. This boutique hotel is 0.5 mi (0.7 km) from Quinta Alegría Shopping Mall and 6.8 mi (10.9 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 45 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water. Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Satisfy your appetite with international cuisine at Maison Pierre, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
  • Laundry
  • Concierge
  • Restaurant
  • Hot Tub or Spa
  • 24 hour front desk
  • Swimming Pool - Outdoor
  • Internet Access - Free in room

Sanitization Standards and Procedures

  • Acrylic shield between guests and staff in main contact areas
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Contactless check-in and check-out are available
  • Contactless check-out is available
  • Gap period enforced between guest stays
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Property confirms they are implementing enhanced health & safety measures
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Staff wears personal protective equipment
  • Temperature checks are available to guests
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Getaroom.com is not responsible for any inaccuracies in the photos. The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.