Hacienda Encantada Resort, A La Carte All Inclusive Optional
Carretera Transpeninsular KM 7.3, Cabo San Lucas 23450 View on Map
Based on 6909 Reviews
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Need help booking? 1-800-293-2602
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Hotel Details
COVID-19 TESTING:
Mexico Grand Hotels has partnered with AMC Hospitals to secure certified medical professionals to perform testing on site to guarantee a safe and relaxing stay for all guests. Upon arrival, guests may book their onsite test to receive their results before their departure, without ever having to leave the resort.
Onsite COVID-19 Antigen tests are available for $20 USD per guest .
Should a guest test positive, preventing their return home, the Los Cabos Tourism Department has outlined the following protocols:
- Arrangements can be made at a discounted rate in a suite, villa or residence to quarantine for up to 14 days in Los Cabos.
- During this time, AMC medical staff will be available in case of a medical emergency or if medical assistance is needed.
- A second test will be performed; once the test is negative, the guests will be able to return home.
HOTEL INFORMATION:
Experience Cabo in a new way. Discover paradise high above the sea in a dramatic destination that gives you seclusion, but is still close to the best of the Baja. Ignite your imagination with spectacular views of Land's End, where a rugged coastline greets the Sea of Cortez. Hacienda Encantada brings you the finest Los Cabos luxury experience, pairing exquisite suites and private villas with superior service, traditional Mexican architecture and breathtaking landscapes. Unforgettable memories are waiting to unfold amid the beauty of this family-owned retreat.
You may find other places claiming to be luxury resorts in Cabo, but no place delivers like Hacienda Encantada. Reconnect body, mind and soul in the holistic spa and temazcal. Relax your senses with spectacular sea views while lounging by one of the pools or at the swim-up bar. Indulge in the flavors of the Baja at our restaurants and bars, then explore the Marina Golden Zone with Dine Out Privileges Plan. Then escape to absolute bliss in your private suite or villa and watched a brilliant Cabo sunset over the sparkling azure sea. A stay at Hacienda Encantada gives you a whole new perspective on Los Cabos luxury. It will change you forever.
Amenities:
- 3 Outdoor Pools & Hot Tub
- Activities Center $
- Room Service (24 hour) $
- Limo & Town Car Service** $
- Airport & Downtown Shuttle** $
- Holistic Spa $
- Restaurants & Bars $
- Doorman
- Poolside Bar $
- Laundry Facilities $
- Dry Cleaning $
- Express Check-in/Check-out
- Pool Games
- Wake-up Calls
$ Extra Charge
Restaurants:
Savor the flavors of Mexico at the incredible restaurants and bars at Hacienda Encantada Resort & Residences. From cliff-side restaurants overlooking the sea to casual eateries and the swim-up pool bar, you can indulge in this vibrant Cabo dining scene. Savor authentic Baja cuisine on the balcony overlooking the Sea of Cortez at La Marias, or enjoy a tropical poolside drink at El Patio. When you crave a culinary adventure, hop on the shuttle to the Marina Golden Zone in downtown Cabo, where you'll enjoy exciting foods and waterfront restaurants. And when you book the Dine Out Privilege Plan, the unique all inclusive concept, you can enjoy the gastronomic goodness of Cabo San Lucas and the Baja Peninsula.
SAFETY PROTOCOLS
Staff Safety Protocols:
- All staff members will enter a sanitizing cabin and pass temperature checks upon entering and exiting the resorts.
- On-site medical professionals available
- Hand-washing stations and antibacterial gel have been placed throughout work areas.
- Tools and work areas will be disinfected on a strict schedule and after use.
- Protective equipment will be mandatory
Front Desk and Check In Measures:
- Upon arriving at the resort, guest luggage will be sanitized before being delivered to guest suite/villa.
- The check-in process has been streamlined to eliminate queues.
- Acrylic shields have been placed on front-office counters or desks.
Resort Measures:
- Hand-sanitizing stations have been placed in high-traffic areas throughout the resorts such as front desk, elevators & restaurant entrances, restrooms and other public areas.
- Daily use of certified sanitization products and electrostatic sprayers to enhance cleaning and disinfection protocols, focused on common surfaces such as elevator, front desk, public restrooms, entrance doors, etc.
- Shoe-sanitizing mats have been placed on main entrances such as lobby, restaurants, fitness center & spa.
- Social distancing measures are in place throughout the resort.
In-Suites Measures:
- Sanitizing gel will be available in-suite.
- Daily use of certified sanitization products and electrostatic sprayers to enhance cleaning, disinfection and sanitization protocols.
- All housekeeping staff will wear protective gear.
- Reviewing and increasing the frequency and rigor of existing laundry cleaning and sanitizing procedures for linen and towels.
- In-room touchless signage communication - Paper amenities, pens, and magazines will be removed from rooms (available on request)
Public Areas and Amenities:
- Poolside loungers will be split into groups and spaced further apart.
- All common-area tables and chairs have been rearranged for more space between.
- Sanitization of equipment in Fitness Centers as well as in wet areas in Spa after each use.
- Maximum capacity set for Fitness Center and maximum capacity reduced for Spa.
Restaurant and Dining:
- Special schedules have been created to ensure rigorous cleaning of guest areas.
- Hosts/hostesses have created reservation options to eliminate wait times.
- Tables have been spaced to respect social distancing requirements.
- Self-service stations have been adjusted to require an attendant to assist wearing the correct equipment.
- Contactless In-room dining service available.
- Physical menus will be removed; menus will be available on display formats and on mobile devices.
- Encouraging cashless pay in attempt to limit exchange of germs.
- Laundry
- Concierge
- Gift Shop
- Beachfront
- Car Rental
- Lounge/Bar
- Restaurant
- ATM Machine
- Ice Machine
- Room Service
- Tennis Court
- All-Inclusive
- Fitness Center
- Parking - Self
- Business Center
- Parking - Valet
- Currency Exchange
- Wheelchair Access
- 24 hour front desk
- Cable/Satellite TV
- Babysitting Services
- Children's Play Area
- Dry cleaning service
- Swimming Pool - Outdoor Heated
- Internet Access - Public Access for fee
Sanitization Standards and Procedures
- Acrylic shield between guests and staff in main contact areas
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Contactless check-out is available
- Gap period enforced between guest stays
- Guests are provided with free hand sanitizer
- Masks are available to guests
- Property confirms they are implementing enhanced health & safety measures
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Property is officially certified under a brand or regulatory agency's sanitization guidelines
- Property uses a professional cleaning service
- Protective clothing is available to guests
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Staff wears personal protective equipment
- Temperature checks are available to guests