COVID-19
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4.5From 365 Reviews

Connecting Premium Room

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views.

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV
  • Internet Access - in room for fee

Family Room

Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as an inner courtyard view.

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV
  • Internet Access - in room for fee

Grand Premium The Level

This modern and light superior room is 40 square yards and offers The Level exclusive services. The room comes with a king size bed and a sofa bed. The large bathroom comes with superior amenities. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV
  • Free Continental Breakfast
  • Internet Access - in room for fee

Grand Premium The Level (2 Adults + 2 Children)

This modern and light superior room is 40 square yards and offers The Level exclusive services. The room comes with a king size bed and a sofa bed. The large bathroom comes with superior amenities. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV
  • Free Continental Breakfast
  • Internet Access - in room for fee

Junior Suite The Level

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features a mini-bar, a tea and coffee maker, executive lounge access, a seating area and a flat-screen TV with satellite channels.

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV
  • Free Continental Breakfast
  • Internet Access - in room for fee

Premium Double or Twin Room

Featuring modern décor, these bright rooms feature views on the internal patios. They provide queen-size beds, king-size beds or two single beds. A pillow menu is available.

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV
  • Internet Access - in room for fee

Standard Double or Twin Room

The rooms provide a queen-size bed, king-size bed or 2 single beds. Measuring approximately 66 ft² to 72 ft² rooms offer views of Diego de León street, Claudio Coello street or the quiet interior patios. Newly decorated and designed, based on practical, modern and bright concepts. Functional and equipped with all the details of a 4-star Meliá hotel.

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Wheelchair Access
  • Cable/Satellite TV
  • Internet Access - in room for fee

Supreme Double Room

These rooms offer views of Diego de León Street or the quieter street of Claudio Coello. Measuring between 22 and 79 ft² they come with queen-size, king-size or two single beds and bathrooms with a comfortable shower. These rooms also provide a kettle, bathrobe, slippers and a choice of pillows.

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV
  • Internet Access - in room for fee

The Level Premium Room

This premium room features elegant decor and modern furnishings. It offers views of Diego de León street, Claudio Coella or the quiet interior courtyard. This room comes with a double bed or 2 single beds (subject to availability). The room comes with a table and seats and a complete bathroom with shower, superior quality amenities and MP3 with Bluetooth and Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV
  • Free Continental Breakfast
  • Internet Access - in room for fee

The Level Room

This superior room is located on the higher floors of the hotel and offers views of Diego de León street. The room is 20-22 square yards and comes with flat-screen TV, mini-bar and air conditioning as well as 1 double bed or 2 single beds, a sofa bed and a large bathroom with superior toiletries. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV
  • Free Continental Breakfast
  • Internet Access - in room for fee

Triple Room

Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views.

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV
  • Internet Access - in room for fee

Hotel Details

Set in a privileged location in Madrid’s Salamanca district, set next to the well known Calle Serrano Street and 1.2 mi from the Bernabeu Stadium. Its comfortable, air-conditioned rooms at the Melia Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with private bathroom and premium toiletries. The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries. A varied buffet breakfast is available every morning. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavors and kitchen with local and high quality produce. Other facilities available at Melia Madrid Serrano include a fully-equipped gym and 11 meeting rooms with capacity for 300 people. There is paid public parking available with direct access to the hotel. The hotel has many metro stations nearby. It is well connected with the city center, which is a 10-minute metro ride away via Rubén Darío Metro Station, 656 feet away. It also has easy access to the A-2 and M-30 Motorway.
  • Laundry
  • Concierge
  • Lounge/Bar
  • Restaurant
  • Room Service
  • Fitness Center
  • Currency Exchange
  • Wheelchair Access
  • 24 hour front desk
  • Babysitting Services
  • Non-Smoking Facility
  • Airport Transportation
  • Swimming Pool - Outdoor
  • Attraction Shuttle Service
  • Internet Access - Free Public Access

Sanitization Standards and Procedures

  • Acrylic shield between guests and staff in main contact areas
  • Contactless check-in and check-out are available
  • Property is cleaned with disinfectant
  • Property uses a professional cleaning service
  • Social distancing measures are in place
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Getaroom.com is not responsible for any inaccuracies in the photos. The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.